Frequently Asked Questions (FAQ)
We will answer frequently asked questions to our company.
Q: Is it really free?
A: Yes. Up to 40 minutes per day, up to 2 people can use it free of charge.
Q: What do I need to use it?
A: You need a regular PC and earphones.
*It is better to use an earphone microphone.
*We recommend using Google Chrome as your PC browser. Other browsers may not work properly.
Q: Can more than one person sing at once?
A: You can sing, but we don't recommend it because it causes a delay in the voice.
Q: I don't see the microphone icon
A: Please click the 🔒 on the left of the URL and change the camera setting from "Block" to "Allow". Please refresh the page after making changes.
Q: Other participants hear me too quietly
A: Please try the following method.
- Decrease the volume of YouTube videos - Adjust the echo
・Turn off echo
Q: I want to use the service without time limits or number of people limits.
A: Please follow the steps below to complete your payment.
Select this plan → Log in → Select this plan → Follow the steps to complete payment
Q:Where can I change my payment information?
A: Please follow the steps below to change your payment information.
Settings → Billing information → Credit card → Edit card → Save
Q: I want to cancel my subscription
A: Please follow the steps below to complete the cancellation procedure.
Settings → Payment Information → Party Plan → Cancel Plan → OK
